Cosmetic Customers' Complaint Behaviors -Focused on the Changes of Complaint Behaviors before and after the Complaint Management Experiences-

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ژورنال

عنوان ژورنال: Journal of the Korean Society of Clothing and Textiles

سال: 2009

ISSN: 1225-1151

DOI: 10.5850/jksct.2009.33.2.288